SHIPPING POLICY
We take protection of your wine seriously. Due to our minimal-intervention winemaking, we will do everything in our power to treat it with the upmost care. Our specially designed packages with ice packs will be utilized on every shipment. In our sustainability efforts, you are welcome to return boxes back the winery for reuse. We also recommend our boxes for your future wine transport, as the ice packs are reusable and re-freezable over time.
RULES
An Adult Signature (21+) is required upon delivery. We strongly recommend delivery of wine shipments to a business rather than a home address. Our shippers cannot deliver to a PO Boxes.
All orders placed on Friday, Saturday, or Sunday will be shipped the following Monday, unless otherwise requested. Our wine is shipped in insulated boxes with ice packs, so your wine will stay protected despite temperature fluctuations.
We provide many different shipping options in order for you to select the delivery method that best suits your needs. However, if your delivery address is more than a three-day journey from Napa, you will only be offered a two-day or overnight shipping options in order to best protect your wine.
Please contact us at shipping@ashesdiamonds.com if you have any questions or concerns regarding our shipping policies.
Ashes & Diamonds is compliant with state laws and currently direct ships to customers in the United States in the following states: Arizona, California, Colorado, District of Colombia, Florida, Massachusetts, Missouri, New York, North Carolina, Ohio, Oregon, Pennsylvania, Texas, and Virginia. We currently do not ship to states not mentioned above. We are in the process of registering with more states and will keep this page updated as additions are made.
For information about the winery-supported consumer movement to improve wine direct-shipping laws, visit www.freethegrapes.org.